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Our company joined humanitarian efforts in Ukraine and donated a portion of our sales to the cause by helping people in Ukraine directly with financial assistance for food, water, and medical supplies via our local food suppliers and couriers.
Learn more about our efforts in Ukraine.

Privacy & Data Policy


This privacy policy discloses the privacy practices for CakesOverseas.com. This privacy statement covers information obtained by this website. It will inform you of the following information:
 

  • What personally identifiable information is collected via our Sites & how it is used.
  • What options you have on how your data is used.
  • The safeguards in place to prevent your information from being misused.
  • How to report any inaccuracies in the data or request that it be removed.
     

Information Collection, Use, and Sharing
 

The information collected on this platform is solely owned by us. We only have access to/collect information that you willingly provide to us via our website forms, email, instant messaging, or other direct communication with us.

At CakesOverseas.com all information collected is treated with the utmost confidentiality. We do not sell or exchange personal information with any other business, organization, or individual.


The following scenarios describe information flow within our delivery system:
 

  • In order to offer the delivery service we were contracted for, we exchange the gift recipient’s address and phone number information with a local delivery agent or/and a shipping courier.
  • We can occasionally ask our customers to verify order details over the phone with a member of our order processing team in order to verify the order and avoid online fraud. The information you provide as part of this verification is never stored on our servers and is only used to verify transaction validity in real-time. We can use the information gathered on an opt-in basis.
  • We will use the information we collect to connect with guests and clients, including sending updates about new products and special deals about our products and services, if they have opted in.
     

Data Compliance
 

Our Data Protection Officer and Compliance Team ensure that we follow all data-processing laws and regulations in the United States and around the world. Any registered customer who initially provided the data to our company and who, by registering, opted-in to use this feature, has access to all data provided to our company within MyAccount (order history and address book). We store small customer and receiver data on a regular basis for the convenience of our customers: to help them place orders faster and with less errors. The information is kept on our safe servers for up to 15 years.

However, any client, recipient, or associate may request that their information be deleted from our system, which will be done within 5 business days. Please send an email to request data removal or contact us with any other questions and concerns at [email protected].
 

Newsletters & Promotional Emails
 

As a courtesy to our previous customers, we can send electronic newsletters or promotional emails for products and/or services offered on any one or more of our Sites, or from our third-party partners. Periodically, we can send you newsletters and emails with current specials and deals from us. There may be options to join an email list that will give you details about upcoming events on our Sites, but we will only do so with your permission. You may choose not to receive such updates and promotional emails by following the instructions below. You can conveniently unsubscribe from our promotional emails by clicking the “Unsubscribe” icon at the bottom of any of them.
 

Cookies
 

We use cookies and simple GIFs in collaboration with our third-party service providers to collect information when you visit one of our Sites, make a purchase, or click through to one of our Sites from a targeted email, newsletter, or partner site. When you return to our Sites, we can use cookies and simple GIFs to collect and compile information about you so that we can better tailor our services to you. A cookie is a piece of data that is saved on the hard drive of a site user to assist us in improving your access to our site and identifying frequent visitors.

Here is the list of third-party service providers that will set cookies to improve your buying experience: Google, Microsoft, LinkedIn, Facebook, Mouseflow, Adroll, Hubspot.
 

Surveys & Contests
 

Our site can from time to time ask for information through surveys or contests. You have full discretion about whether or not to participate in these surveys or competitions, and therefore whether or not to reveal this information. Contact information (email address) and demographic information are examples of the types of information that could be requested (such as zip code, age). The winners’ contact details will be used to contact them and award prizes. The results of the survey will be used to monitor and improve the use and satisfaction of our website.
 

Security
 

We take steps to keep your details secure. Your information is secured both online and offline when you upload sensitive information through the website. We secure confidential information transmitted electronically with encryption, but we also protect your information offline. Access to personally identifiable information is restricted to workers who use it to perform a particular job (for example, billing or customer service). Personal identifying information is stored on computers and servers that are maintained in a safe environment.

Customers’ account numbers, credit/debit card numbers, and other details are never stored on our server to deter fraud. This data is only processed in real-time and in a safe manner.

CakesOverseas.com is tested and certified daily to pass the FBI/SANS Internet Security Test. The live McAfee SECURE mark appears on a website only when its security measures meet the highest security scanning requirements set by the United States government, Visa, MasterCard, American Express, and Discover. This means CakesOverseas.com is still free of all known bugs that can be searched for, and it is impervious to over 99.99 percent of hacker crime. To check, simply click on the image below.
 
 
 

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