Customer Testimonials

I wanted to share my experience ordering a Valentine’s Day muffin box to Argentina. This was actually my second order. The first time, everything was perfect — the muffins even arrived earlier than expected (probably thanks to the holiday schedule) and were delivered straight to the hotel room door. So I already had a great impression. For Valentine’s Day, I ordered another box. Unfortunately, it didn’t arrive on Saturday as planned — most likely because the local post office doesn’t operate on weekends. The delivery was then made on Monday to the hotel reception, as per hotel policy (they don’t allow deliveries directly to guest rooms or because delivery was early morning and I asked to bring it after 15:00). There was a bit of confusion when the receptionist accidentally passed the muffins to the wrong room, and for a while we couldn’t understand why the delivery hadn’t shown up. It was definitely an unpleasant and stressful situation. However, Alex Paet was in touch with me from the very beginning, responding quickly and staying supportive throughout the whole process. Once the mix-up was sorted out, Alex kindly arranged a second delivery for us free of charge saying “ A gift only really matters because there is a person waiting for it, and another person far away who wanted to make them feel remembered”😭😭 That level of care and responsibility truly deserves recognition and appreciation. So yes — unexpected situations can happen, especially with international deliveries and hotel policies. But what really matters is how they are handled. In this case, the customer service was exceptional, and I’m very grateful for the effort and professionalism shown. Thank you again!

Thank you for the great service!

Great reliability & responsive customer service!

The support / communication I received from customer service team was excellent. Answering questions promptly and giving updated information on delivery and dietary needs excellent and the cake was delicious, boxed and delivered beautifully. 

Fantastic experience with Cakes Overseas!
I couldn’t be happier with my order from Cakes Overseas. The cakes arrived very fresh, beautifully packed, and looked absolutely stunning. You could tell they were made with great care and attention to detail. All the guests were delighted, everyone commented on how delicious and beautifully presented everything was....
The delivery was right on time, and the whole process was smooth and easy. I’ll definitely be ordering again!

Just wanted to say a big thank you for the amazing cake you've delivered for my boyfriend's promotion. He's currently living abroad, and I was so nervous about making a surprise from far away, but you guys nailed it!

He absolutely loved it. You made his big day extra special and I am so grateful. Will definitely be ordering from you again!

My friends absolutely loved the basket! Thank you so much — it was perfect.

Thank you so much for a timely delivery and delicious cake! My sister was delighted by her birthday surprise and you guys delivered it to her right on time. Will definitely order again!

Thank you for the great service ever! It arrived quickly to the other part of the world and my mom said the cake was simply delicious. Will order again and again.